Bistro Bondi legal information
This Privacy Policy explains how Bistro Bondi, presented through Bistro Bondi, may handle personal information connected with our physical venue at 11-13 East Esplanade, Manly Wharf, Manly NSW 2095, Sydney, Australia. It applies to information provided through this website and through direct venue dealings, including enquiries, table requests, group requests and relevant venue communications.
Current policy
Effective date: 19 September 2026
Plain-language summary
We aim to make practical information handling clear: why we may need details, how they support venue services, and how you can ask questions about them.
We may collect information when it is reasonably needed to respond to you, provide a service you request, administer a table booking or group request, or meet an applicable obligation. This can include information you choose to give in an enquiry or casino-entry-related communication. You can choose not to provide some details, although that may limit our ability to provide the requested service or give a complete response.
We handle personal information for legitimate venue-related purposes and take reasonable steps to protect it from misuse, interference, loss and unauthorised access, modification or disclosure. Safeguards are considered in light of the information and the context in which it is handled. No method of handling information can be completely secure, so we do not promise absolute security.
You may contact us to ask about personal information, request access or correction, or raise a privacy concern. We may need enough detail to understand your request and respond appropriately. For the direct contact route, see Contact us about privacy. We do not promise a particular outcome or response time, but will consider requests in line with applicable requirements.
Collection
What we may handle depends on how you choose to interact with the venue and the service or response you request.
When you contact the venue or make an enquiry, we may handle the information you choose to provide. This may include your name, phone number, email address and the content of your message. These details help us understand the question you have raised and reply through the contact channel you have used or asked us to use. We do not describe here unconfirmed collection of device, cookie or analytics information.
A table, group or venue-experience request may involve contact details and information reasonably needed to understand the arrangement you are seeking. Depending on what you voluntarily supply, this can include a preferred date, time, party size, special request or message. We use this information to consider and manage the request; submitting it does not itself promise availability, a booking or any particular venue access outcome.
Information supplied while communicating with us may be retained where reasonably needed to respond, follow up, resolve an issue or maintain a record of the interaction. The nature and amount of information will depend on what you choose to share. This may assist with a current enquiry or request, but does not mean we constantly monitor visitors or use communications for purposes unrelated to the context in which they were provided.
Where applicable, we may need information to meet legal, regulatory, safety, licensing or responsible venue-management requirements. The information needed will depend on the circumstances and is not an exhaustive list of every venue process. This reflects the context of a physical hospitality and offline gaming venue; it does not describe unconfirmed identity, surveillance, loyalty, exclusion-register or financial-information practices.
Bistro Bondi operates as a licensed hospitality and offline gaming premises authorized by Liquor & Gaming New South Wales.
Purpose
We may use information in ways connected to the reason it was provided and the practical operation of the venue.
We may use information to answer an enquiry, provide venue information you have requested and communicate with you about that enquiry or request. For example, if you ask about a table arrangement, venue details or an upcoming visit, the details you provide can help us give a relevant response. This use is tied to voluntary contact and your stated request; it does not mean we will send unsolicited promotional messages.
Booking and group-request information may be used to manage the table, group arrangement, casino-entry-related communication or related venue planning you have requested, where applicable. Bistro Bondi is strictly a 21+ venue. A request involving venue entry or gaming context is not a guarantee of admission, booking confirmation, availability or access; relevant arrangements remain subject to the circumstances and applicable venue requirements.
We may use information where reasonably necessary for venue operations, safety, responsible service, legal obligations, licensing obligations or handling a concern. These purposes relate to the operation of the physical venue and its offline gaming context, not to an online gambling service. We keep this description high level because the information needed may differ according to the circumstance.
Bistro Bondi operates as a licensed hospitality and offline gaming premises authorized by Liquor & Gaming New South Wales.
We may use feedback or enquiry context to understand what information visitors need and improve how we communicate about venue services. This is a practical service purpose, not a statement that we use behavioural profiling, automated decisions, analytics or personalisation. It does not change the purpose for which sensitive context was supplied. If you have a question about a particular use, please contact us about privacy.
Care and retention
Our approach is based on reasonable protection and keeping information only for as long as the relevant purpose or obligation requires.
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. The steps considered appropriate can depend on the information and the context in which it is handled. No method of handling information can be completely secure, and we cannot guarantee absolute security. When using available contact channels, please take care with the information you choose to provide and include only what is relevant to your enquiry or request.
Information may be kept for as long as reasonably needed for the purpose for which it was collected, to manage the venue relationship, or to meet applicable legal, regulatory, accounting, safety or record-keeping obligations. Different information can require different retention periods. When information is no longer reasonably needed, it may be handled appropriately in light of the circumstances. We do not state a fixed retention schedule or a particular disposal method because those details are not set out here.
Retention is purpose-based and may vary according to the information and any applicable obligation.
Your choices
Subject to applicable law, you may contact us to request access to personal information held about you or ask for information to be corrected if it is inaccurate, incomplete, irrelevant, out of date or misleading. To help us identify the request and respond appropriately, we may need enough detail about the information or interaction concerned. A request does not guarantee a particular outcome, no-cost access or a fixed turnaround time. Use the details in Contact us about privacy to begin the process.
Please let us know if information you have provided changes, particularly where current contact details are needed to respond to an active enquiry or booking request. This is a practical way to help us communicate accurately; it does not suggest that an account profile exists.
Get in touch
For privacy questions, access or correction requests, or concerns, contact Bistro Bondi through Bistro Bondi using the details below.
We may update this policy from time to time. The effective date at the top of this page identifies the currently published version: 19 September 2026. Please review the policy when you need current information about how personal information may be handled. Return to the top of the policy.
Bistro Bondi operates a licensed physical offline real-money casino alongside our coastal restaurant and craft bar. Under NSW venue and gaming regulations, all guests must be at least 21 years of age to enter the premises or view gaming services.
